Tools for marketing, operations, service, education, and productivity.
Use AI Responsibly
Guidance for ethics, privacy, accuracy, and risk.
Grow with AI
Workshops, credentials, and pathways for the AI economy.
WhyAI LiteracyMatters Now
AI is changing how businesses operate, how nonprofits deliver services, and how workers build careers. The BBB AI Hub prepares people and organizations to use AI effectively, responsibly, and strategically.
1. Understand AI Principles
Learn the core concepts behind today’s AI tools, including what AI can do, where it adds value, and how it is shaping work and decision-making.
2. Explore Practical Use Cases
Discover how AI can support marketing, operations, customer service, education, communication, research, and everyday productivity.
3. Write Better Prompts
Practice giving AI clear instructions so you can generate stronger results, solve problems faster, and use tools more effectively.
4. Evaluate AI Outputs
Build the habit of checking results for accuracy, quality, bias, and relevance so AI supports good judgment instead of replacing it.
5. Use AI Responsibly
Understand privacy, ethics, transparency, and risk so you can apply AI in ways that are trustworthy, safe, and aligned with your values.
Who weserve
Small Businesses
Nonprofits
Educators
Students
Leaders
Workforce Professionals
Choose YourAI Pathway
Find the right starting point based on your experience, how often you use AI, and the type of skills you want to build.
LEVEL 1
Foundation
Build confidence.
For beginners and occasional AI users who want to understand the basics, use AI with confidence, and learn practical skills they can apply right away.
Best for:New or occasional AI users
Tool access:Free AI tools are enough
You'll build skills in:
AI Basics
Beginner Prompts
Responsible Use
Everyday Productivity
Learn the basics. Use AI with confidence. Build a strong foundation for the future.
Level 2
APPLICATION
Create momentum.
For users who already know the basics and are ready to apply AI to real work through prompting, workflows, automation, and hands-on business use.
Best for:Daily AI users
Tool access:Paid AI account recommended
You'll build skills in:
Prompting
Automation
AI Workflows
Real-World Use
Apply AI to real work. Boost productivity. Build momentum and get more done.
Level 3
INNOVATION
Shape your future.
For experienced AI users, leaders, and builders who are ready for advanced AI strategy, governance, agents, automation systems, and transformation.
Best for:Daily to hourly AI users
Tool access:Paid or advanced AI tools needed
You'll build skills in:
AI Strategy
Governance
Advanced Agents
Innovation
Lead with AI. Build the future. Drive innovation and create lasting impact.
