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BBB AI Hub: Where Trust Meets Technology.

Have Questions About Our AI Programs? We're Here to Help.


Whether you're interested in AI classes, workshops, learning resources, consultation services, or finding the right program to achieve your goals, our team is happy to assist you.

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Please note: The BBB AI Hub is an independent educational organization and is not the Better Business Bureau (BBB). We are unable to assist with Better Business Bureau complaints, business ratings, accreditation, or consumer dispute inquiries. If your question is related to the Better Business Bureau, please contact your local BBB office directly.


If your inquiry is about the BBB AI Hub, complete the form below and a member of our team will get back to you as soon as possible.

Choose Your AI Pathway

Find the right starting point based on your experience, how often you use AI, and the type of skills you want to build.

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LEVEL 1

Foundation

Build confidence.

For beginners and occasional AI users who want to understand the basics, use AI with confidence, and learn practical skills they can apply right away.

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Best for: New or occasional AI users

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Tool access:  Free AI tools are enough

You'll build skills in:

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AI Basics

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Beginner Prompts

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Responsible Use

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Everyday Productivity

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Learn the basics. Use AI with confidence. Build a strong foundation for the future.

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Level 2

APPLICATION

Create momentum.

For users who already know the basics and are ready to apply AI to real work through prompting, workflows, automation, and hands-on business use.

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Best for: Daily AI users

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Tool access:  Paid AI account recommended

You'll build skills in:

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Prompting

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Automation

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AI Workflows

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Real-World
Use

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Apply AI to real work. Boost productivity. Build momentum and get more done.

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Level 3

INNOVATION

Shape your future.

For experienced AI users, leaders, and builders who are ready for advanced AI strategy, governance, agents, automation systems, and transformation.

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Best for: Daily to hourly AI users

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Tool access:  Paid or advanced AI tools needed

You'll build skills in:

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AI Strategy

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Governance

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Advanced Agents

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Innovation

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Lead with AI. Build the future. Drive innovation and create lasting impact.

Certifications

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Designed to connect literacy, applied skills, and recognized employer-aligned credentials.

 Partners

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BBB Central Illinois

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BBB N. Colorado and Wyoming

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BBB Northern Indiana

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BBB Southeast TN & NW Georgia

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BBB Atlantic Canada

Why the BBB AI Hub Is Different

The Hub is built to make AI practical, trustworthy, and accessible—not just exciting.

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Trusted Brand

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Ethical and Responsible AI

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Small Business & Nonprofit Focus

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Regional Workforce Impact

Building the Regional AI Ecosystem Together

Workforce

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Higher Education

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Business Support Organizations

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Technology Partners

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Economic Development

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Community and Nonprofit Leaders

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