Matt Aponte is the Founder and CEO of Voxe AI, a Colorado Springs-based AI automation company, and holds an AI partnership with the BBBSC as well as other chapters nationwide. He is also the builder and architect behind the AI voice agents currently deployed at different BBB chapters across the nation.

Voxe AI serves small businesses, home service companies, and nonprofits with AI voice agents, agentic AI systems, AI search and answer engine optimization, and end-to-end workflow automation. Matt personally builds every system he teaches, so clients and class participants get the same tools, prompts, and workflows that run his own production stack.

He brings over 30 years of entrepreneurial experience across 14 businesses, including two successful exits, and 8 years of experience plus 3 certifications in NLP, Mindset Coaching, and Brainwave Entrainment for Performance to his AI training and consulting work. In the past two years Matt has taught over 1000 people virtually and in person through multiple training programs for small business owners, partnering with the local BBB, chambers, business ecellerators, media partners, and different industry groups.

Areas of focus:

• Responsible AI Adoption focused on helping business owners deploy AI ethically and use the time it gives back to be more human with their customers, their teams, and themselves 
• AI Voice Agents for inbound, outbound, and round-robin booking
• Custom AI Agent Workforces and AI Employees built to handle the work of receptionists, schedulers, sales reps, fulfillment, researchers, and back-office staff 
• Workflow Automation across CRMs, phone systems, calendars, email, and the everyday apps your business already uses
• Custom AI-Powered SaaS Platforms that give clients a proprietary software asset built around their workflows, customers, and growth model 

Matt is also a published author and co-host of The AI Convergence Podcast, with deep expertise in NLP, business strategy, and the human side of communication. His mission with the BBB AI Hub is to help local businesses move past the AI hype and into real, deployed systems that save time, win customers, deliver measurable ROI, and build trust.